We Take the Stress out of IT Management
Managed IT Services
At Carolina Software as a Service, we are dedicated to being your trusted IT partner, offering comprehensive managed services that adapt to the unique needs of your business. Acting as your outsourced IT department, we provide a full suite of services designed to optimize operations, enhance security, and empower your organization to thrive in today’s technology-driven world.
We understand that every business is unique, which is why we offer customizable service packages designed to fit your business size and requirements. Our services are delivered with a reliable, monthly payment model, giving you predictable costs without surprises.
Our Services include
- Deskside Support
Personalized and responsive support to address your team’s technical challenges, ensuring minimal disruption to productivity. - Remote Monitoring and Management (RMM)
Around-the-clock monitoring of your IT infrastructure to detect and resolve issues proactively before they affect your operations. - Support Ticket Management
Efficient handling of IT requests through a structured ticketing system for prompt and transparent resolutions.
- Asset Management Tracking and management of your IT assets to include, purchase date, location, serial number, cost / depreciation, warranty data and end of life replacement.
- Secure Remote Backups
Safeguard your critical business data with automated, secure remote backup solutions. Our reliable backup strategies ensure quick recovery and peace of mind, even in the event of hardware failures, cyberattacks, or natural disasters. - Microsoft Office 365 Management
We provide end-to-end management of your Microsoft Office 365 environment, including:- Migration from Traditional Email Systems: Seamlessly transition your organization to the powerful Office 365 platform.
- Shared Document Libraries: Configure and manage centralized document libraries for easy collaboration, version tracking, and streamlined workflows.
- Microsoft Teams: Enable collaboration through online meetings, shared calendars, and document exchange through expertly configured Teams environments.
- Datacenter Management
Your organization can gain the expertise of a skilled IT team experienced in deploying and managing advanced datacenter technologies, including:- Servers and Storage Area Networks (SANs)
- Virtualization Solutions
- Virtual Private Networks (VPNs)
- Firewalls and Endpoint Security
- Penetration Testing and Security Audits
Ensure the security of your IT systems with our advanced penetration testing services:- Web-Facing Systems: Identify vulnerabilities in your internet-facing systems before they can be exploited.
- Internal Infrastructure: Evaluate the security of your internal network and systems to prevent unauthorized access.
- Compliance and Patch Management: Locate non-compliant or unpatched systems and provide actionable recommendations to secure your environment.
Discover how we can simplify and strengthen your IT operations so you can focus on running and growing your business.
Contact us today to tailor your customized managed services package.